Accessibility statement for Clent Parish Council website

This accessibility statement applies to content hosted on the clentparishcouncil.gov.uk domain.

This website is run by Clent Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts in your browser
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader
  (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability. https://mcmw.abilitynet.org.uk

How accessible this website is

We know some parts of this website are not fully accessible:

1. Contrast Ratio issues
2. No focus styling
3. Images alternative text (Alt-text) for some images is not descriptive enough
4. Page Headings and sub-sections need organising into a hierarchy
5. Keyboard-only use issues
6. No ‘Skip to main content’ link
7. Non-compliant PDF content and PDF links
8. Most older PDF documents are not fully accessible to screen reader software
9. You cannot modify the line height or spacing of text

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, we’ll consider your request and get back to you as soon as we can:

• email clerk@clentparishcouncil.gov.uk
• call 07929 213117
• write to the Parish Clerk,
• Nick Farress,
  20 High Street, Bewdley
  DY12 2DH

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us:

• email clerk@clentparishcouncil.gov.uk
• call 07929 213117
• write to the Parish Clerk, Nick Farress,
  20 High Street, Bewdley
  DY12 2DH

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

[Note: if your organisation is based in Northern Ireland, refer users who want to complain to the Equalities Commission for Northern Ireland (ECNI) instead of the EASS and EHRC.]

Contacting us by phone or visiting us in person

You can get in contact on our Contact page http://clentparishcouncil.gov.uk/contact

Technical information about this website’s accessibility

Clent Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions’ listed below.

Non-accessible content

PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Some previous text content is not written in plain English. When we publish new content, we’ll make sure it meets the accessibility standards.

Non-compliance with the accessibility regulations

Issues to be fixed during April 2021

• Contrast Ratio issues
• No focus styling
• Images alternative text (Alt-text) is not descriptive enough
• Page Headings and sub-sections need organising into a hierarchy
• Keyboard-only use issues
• No ‘Skip to main content’ link
• Non-compliant PDF content and PDF links
• Most older PDF documents are not fully accessible to screen reader software
• Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to address these problems before or by 1^st May 2021. When we publish new content, we’ll make sure our use of images and text meet accessibility standards.

Disproportionate burden

None specified beyond older PDFs and documents before 23 September 2018.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our current PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services. By 1^st May 2021, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to any live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
31^st March 2021 Accessibility Audit
1^st – 30^th April 2021 Work done to address any issues
1^st May 2021 Completion of work and re-publication of the Accessibility Statement

Preparation of this accessibility statement

This statement was prepared on 31^st March 2021. It was last reviewed on 14^th April 2021.

This website was last tested on 15^th – 28^th March 2021. The tests were done by Candoo Web Design and Hosting.

We used this approach to decide on a sample of pages to test:

• All content pages are built on templates
• We checked all live content pages and created a list of common templates
• We chose an example for each template which used the most template functionality.

Clent Parish Council